Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how zs77 ("zs77," "we," "us," "our") collects, uses, stores, and protects the personal information of users ("you," "your," "Player") who access or use the zs77 online gaming platform, including the zs77 website and all associated services (collectively, the "Platform").

zs77 is committed to protecting the privacy and personal data of all Filipino players who use our Platform. We handle your personal information with care, transparency, and in accordance with applicable data protection laws and regulations in the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

By registering an account with zs77, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please do not use the zs77 Platform.

This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data Controller

For the purposes of applicable data protection legislation, zs77 is the data controller responsible for your personal data collected through the Platform. As data controller, zs77 determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions about how zs77 processes your personal data, or if you wish to exercise any of your data subject rights, please contact our Data Privacy Officer through the contact details provided in Section 15 of this Policy.

3. Data We Collect

zs77 collects the following categories of personal data from players and visitors to the Platform:

3.1 Registration & Identity Data

• Full legal name as it appears on your government-issued identification
• Date of birth (used to verify that you are 21 years of age or older)
• Residential address, including barangay, city or municipality, province, and postal code
• Email address
• Philippine mobile number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Copies of valid Philippine government-issued identification documents (e.g., PhilSys ID, passport, driver's license, SSS/GSIS ID, Voter's ID)
• Proof of residential address (e.g., utility bill, bank statement)
• Proof of payment method ownership (e.g., screenshot of GCash or PayMaya account registered in your name)
• Selfie or facial verification image where required for enhanced KYC

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• GCash, PayMaya, BDO, BPI, Metrobank, UnionBank, 7-Eleven, and Cebuana transaction identifiers
• Account balance history
• Bonus and promotion redemption records

3.4 Gaming Activity Data

• Game session logs, including games played, bet amounts, outcomes, and session duration
• Wagering history and win/loss records
• Responsible gaming tool usage (deposit limits set, self-exclusion requests, session time limits)

3.5 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Session timestamps and page interaction logs

3.6 Communications Data

• Records of live chat conversations with our support team
• Email correspondence with zs77
• Feedback, complaints, and dispute records

4. How We Collect Data

zs77 collects personal data through the following means:

• Directly from you – when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or use any feature of the Platform.
• Automatically – through cookies, web beacons, and similar tracking technologies when you visit or interact with the Platform. See Section 10 for full details on our cookie practices.
• From third-party payment providers – when you initiate a deposit or withdrawal via GCash, PayMaya, BDO, BPI, Metrobank, UnionBank, 7-Eleven, or Cebuana, we receive transaction confirmation data from those providers.
• From identity verification services – where we engage third-party KYC or fraud detection providers to assist in verifying your identity, those providers may share verification results with us.
• From publicly available sources – in limited circumstances, we may verify information you provide against publicly available records for fraud prevention purposes.

5. How We Use Your Data

zs77 uses your personal data for the following purposes:

zs77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.

6. Legal Basis for Processing

zs77 processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:

• Contractual necessity: Processing required to perform our contract with you, including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations and regulatory reporting requirements.
• Legitimate interests: Processing for fraud prevention, security monitoring, platform improvement, and responsible gaming monitoring, where our legitimate interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have given freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time.

7. Data Sharing

zs77 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment processors: GCash, PayMaya, BDO, BPI, Metrobank, UnionBank, 7-Eleven, and Cebuana, for the purpose of processing your deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to assist in verifying your identity and age in compliance with regulatory requirements.
• Fraud detection and security providers: Services that help us detect and prevent fraudulent activity, money laundering, and unauthorized access.
• Game software providers: Licensed game developers whose games are available on the zs77 Platform may receive session data necessary to operate their games.
• Regulatory and law enforcement authorities: Where required by applicable law, court order, or regulatory directive, including reporting obligations to relevant Philippine authorities.
• Professional advisors: Legal, accounting, and auditing firms engaged by zs77, subject to professional confidentiality obligations.

All third parties with whom zs77 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the one for which it was shared.

8. Data Retention

zs77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:

• Account and KYC data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory requirements.
• Financial transaction records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming activity logs: Retained for a minimum of two (2) years from the date of the session.
• Customer support communications: Retained for two (2) years from the date of the last communication.
• Marketing consent records: Retained until consent is withdrawn and for one (1) year thereafter.

Where retention beyond these periods is required by law or for the establishment, exercise, or defence of legal claims, data will be retained for the duration of that requirement.

9. Data Security

zs77 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the zs77 Platform.
• Encryption of sensitive data at rest, including passwords (stored as salted hashes) and financial data.
• Access controls limiting personal data access to authorized personnel on a need-to-know basis.
• Regular security assessments and penetration testing of the Platform.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While zs77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorized access to your account.

10. Cookies & Tracking Technologies

zs77 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:

• Strictly necessary cookies: Essential for the Platform to function. These include session authentication cookies and security tokens. These cannot be disabled.
• Functional cookies: Remember your preferences, such as language settings and responsible gaming limits you have set. Disabling these may affect your experience.
• Analytics cookies: Help us understand how players use the Platform so we can improve it. Data collected is aggregated and anonymized where possible.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent and can be withdrawn at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the zs77 Platform.

11. Your Rights

Under the Data Privacy Act of 2012 and applicable regulations, you have the following rights with respect to your personal data held by zs77:

To exercise any of these rights, please contact our Data Privacy Officer using the details in Section 15. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request. Some rights are subject to limitations under applicable law, particularly where retention is required for regulatory compliance.

12. Minors

The zs77 Platform is strictly intended for persons aged 21 years and above. zs77 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

If you are a parent or guardian and believe that a minor has registered on the zs77 Platform or provided personal data to us, please contact our support team immediately at [email protected] so that we can take appropriate action.

13. International Data Transfers

In some cases, your personal data may be transferred to, stored in, or processed in countries outside the Republic of the Philippines, for example where our technology providers or game software partners operate servers in other jurisdictions. Where such transfers occur, zs77 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that meet the standards required by Philippine data protection law.

By using the zs77 Platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards described above.

14. Policy Changes

zs77 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will notify registered players via email or an in-platform notification prior to the changes taking effect. The updated Policy will be posted on this page with a revised "Last Updated" date.

Your continued use of the zs77 Platform following the posting of an updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way zs77 handles your personal data, please contact our Data Privacy Officer through the following channels:

• Support Email: [email protected]
• Live Chat: Available 24/7 through the zs77 Platform.

Our Filipino support team is available around the clock. We are committed to addressing all privacy-related inquiries promptly and transparently.